1. Object of the contract:

Kokoro Botanicals Ltd sells over its website www.kokorobotanicals.co.uk food supplements to end users. These terms & conditions (T&C) regulate the relationship between Kokoro Botanicals Ltd and the customer regarding all goods ordered on this website or in direct sales.

2. Contract conclusion:

2.1. All offers from Kokoro Botanicals Ltd on this website are without obligation and non-binding. Contracts are concluded by customers placing an order online or by email, getting a confirmation email and the goods are delivered by Kokoro Botanicals Ltd, or in direct sales only by delivery of the goods, into existence.

2.2. Deviating or opposing T&C of the purchaser are not acknowledged and are not part of the contract.

3. Prices:

The price include all applicable taxes and value added tax, if and when applicable. The shipping and handling charges can be added.

4. Delivery:

4.1. The dates and deadlines desired by the purchaser are unbinding as they are not explicitly confirmed by Kokoro Botanicals Ltd in writing. Only dates stated by Kokoro Botanicals Ltd are valid. Kokoro Botanicals Ltd is free to choose the type of shipment.

4.2. Kokoro Botanicals Ltd is not responsible for delivery delays due to acts of nature beyond control and this does not release the purchaser of their contractual duties.

4.3. The goods are delivered by Kokoro Botanicals Ltd with exempting effect and full discharge of its liabilities If goods are delivered to an address stated by the customer placing the order and the goods were handed to them, a person of their household or neighbour who confirmed receipt in writing or electronically.

5. Warranty:

The customer will be advised of the statutory warranty rights. In a warranty case, the customer can contact Kokoro Botanicals Ltd at hello@kokorobotanicals.co.uk

6. Payment and delay:

6.1. Payment of the goods is possible as follows:

– Credit card (MasterCard, Visa, Debit Card)

6.2. The purchase price is due upon invoicing.

7. Costs of the customer:

If withdrawals cannot be carried out due to lack of funds, deliveries returned to Kokoro Botanicals Ltd (due to wrong address, failure to pick up or refuse acceptance), the customer has to bear all the resulting costs.

8. Exclusion of the right of withdrawal:

The right of withdrawal does not exist upon delivery of sealed goods which are not suitable for return due to health or hygiene reasons. The same applies to perishable goods, where expiration date has exceeded. The purchaser has no right of withdrawal from their obligations of payment.

9. Data protection:

Personal data of the customer (Name, Address, Telephone number, E-mail address, Bank details) are only forwarded to third parties as far as this is necessary for the fulfilment of Kokoro Botanical Ltd’s contractual obligations. In this case the extent of the data to be transferred is limited to the necessary minimum.

10. Newsletter:

The customer agrees to the email delivery of newsletters by Kokoro Botanicals Ltd. The email address of the customer will not be passed on to any third parties. The customer can cancel the newsletter at any time under hello@kokorobotanicals.co.uk

11. Severability clause:

11.1. If individual regulations of these T&C’s are void or ineffective in whole or in part, this shall not influence the effectiveness of the remaining regulations.

11.2. Modification or supplements of these T&C’s require written form. This also applies to the requirement for written form.

11.3. The right of residence of the buyer is applicable to these T&C’s. Place of jurisdiction is United Kingdom, if the buyer is a merchant.